In case we receive a cancellation e-mail and by that time the order is already “Out for Delivery” by Brassleaf or the courier, then the order cannot be cancelled. Brassleaf has the complete right to decide whether an order can be cancelled or not. The customer agrees not to dispute the decision made by Brassleaf and shall agree upon decision regarding cancellation.

Brassleaf reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received.